Join The Squad

A Squad can only be as strong as the sum of its parts. This is why we place such importance on finding the right people for our team. It is of great importance for us to identify those special humans that can contribute to our partners’ success, as this is ultimately how we win.

Our Values

From experienced operations managers, to established customer service experts, or skilled graduate looking for an opportunity, we have a role for you to showcase your abilities and passion for excellence.

Customer Focus

Integrity

Solutions

Collaboration

Expertise

Innovation

Our Benefits

Squadforce team members are entitled to all benefits provided by the company, listed below, following successful completion of a 90-day probationary period.

Insurance package

We offer a full comprehensive medical, dental, group term life insurance, and long-term disability coverage. Premiums are 100% paid by the Company and are a taxable benefit for the employees. Employees will pay for their LTD plan premiums.

RRSP

After 6 months of employment, you will be eligible to a group matching RRSP. Employees can contribute up to 6% of their annual salary and the Company will match 50% of the employee’s contribution to a maximum of 3%.

Vacation, holidays and personal days

From your first day, you will be entitled to 15 working days of annual vacation and receive an additional vacation day for every year of service, up to a maximum of 20 days per year. Additionally, you will be entitled to five (5) personal days per calendar year.

Maternity leave benefit & paternity leave benefit

You are entitled to the statutory holidays and other leaves (i.e. maternity, paternity, bereavement, etc.) in accordance with the Act respecting Labor Standards in Quebec and our Company’s policies.

Referral bonus

Squadforce employees receive a bonus for every team member they’ve referred, once that team member successfully completes their probation.

Wellness program

Team members can benefit from a yearly $500 allocated to wellness activities, such as gym memberships and/or equipment, massage and/or physical therapy, etc.

Our Mission

At SquadForce, we are fueled by a relentless passion for empowering call centers to achieve greatness. We believe that exceptional customer service is a competitive weapon, and we are committed to providing you with the technology, infrastructure, and strategic guidance to become an industry leader.

Join The Squad

Our Benefits

Our Mission

Apply Now